Returns & Exchanges
At Whittaker Mountaineering, we stand by the quality of our technical apparel and gear; if your purchase doesn't meet your expectations, you can return it within 30 days for a full refund or exchange.
Initiate Your Return
Log in to your account or use our guest portal with your order number and email to select the items you wish to return.
Pack Your Items
Securely pack the unworn apparel in its original packaging, ensuring all manufacturer tags and technical labels remain attached.
Attach the Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package before dropping it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned gear, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing